Synastra
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Terms of Service

Last updated 11 August 2026

Please read this carefully. These Terms are a binding agreement between you and Palmistry Ltd. By opening this website, taking one of our quizzes or buying a subscription, you accept them in full. If you do not accept them, please stop using the service.

1. General terms

The service is operated by Palmistry Ltd, a company registered in Cyprus with its registered office at 62 Athalassas Avenue, Mezzanine Floor, Strovolos, 2012 Nicosia, Cyprus (“we”, “us”, “our”). These Terms of Service govern your access to and use of our websites, quizzes, readings, sketches, reports and any related applications (together, the “Service”).

By accessing the Service you confirm that you have read, understood and agreed to be bound by these Terms and by our Privacy Policy, which forms part of this agreement. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

2. Definitions

  • Service — the websites, quizzes, personalised readings, soulmate sketches, reports, emails and any related applications we provide.
  • Content — text, images, sketches, readings, reports, layouts, code and any other material made available through the Service.
  • You or User — the individual accessing the Service.
  • Subscription — a recurring paid plan that renews automatically until cancelled.
  • Payment processor — Zotlo, the third-party provider that processes payments and manages billing on our behalf.

3. Who may use the service

You must be at least 18 years old and able to form a binding contract to use the Service. The Service is not directed at children and we do not knowingly allow anyone under 18 to purchase a subscription. If we learn that a minor has used the Service, we will close the account and delete the associated data.

You are responsible for making sure your use of the Service is lawful where you live. We may restrict or refuse access from any territory at our discretion.

4. Licence

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Service and the Content for your own personal, non-commercial use. Any reading, sketch or report we generate for you is provided for your personal enjoyment only.

All rights not expressly granted to you are reserved by us and our licensors.

5. Restrictions

You agree that you will not, and will not permit anyone else to:

  • copy, reproduce, republish, sell, rent, lease, sublicense or otherwise commercially exploit the Service or the Content;
  • modify, adapt, translate, reverse engineer, decompile or disassemble any part of the Service;
  • remove, obscure or alter any copyright, trademark or other proprietary notice;
  • use any robot, spider, scraper or other automated means to access the Service or to collect data from it;
  • attempt to gain unauthorised access to the Service, other users’ accounts, or any systems or networks connected to the Service;
  • upload or transmit any material that is unlawful, abusive, defamatory, obscene, infringing, or that depicts or identifies another person without their consent;
  • upload viruses, malware or any code designed to interrupt, damage or limit the functionality of the Service;
  • use the Service in any way that could disable, overburden or impair it, or interfere with any other party’s use of it;
  • use the Service to develop, train or evaluate a competing product or model.

6. Entertainment purposes only

Everything we provide is for entertainment purposes only. Palmistry, astrology, compatibility profiles and soulmate sketches are not sciences, and nothing in the Service is a statement of fact or a prediction of what will actually happen in your life.

The Service is not a substitute for professional advice. We do not provide medical, psychological, psychiatric, legal, financial, relationship, fertility or any other professional advice, and nothing in a reading, sketch or report should be relied on as such. Always seek the advice of a qualified professional with any question you may have regarding your health, finances, legal position or personal circumstances. Never disregard or delay seeking professional advice because of something you read in the Service.

You are solely responsible for any decision you make or action you take on the basis of the Service.

7. Use of AI technologies

Parts of the Service, including soulmate sketches and written readings, are generated automatically using artificial intelligence models operated by us and by third-party providers. You acknowledge and agree that:

  • AI-generated output is produced from the answers you supply and from statistical patterns in model training data. It is not based on any real knowledge of you or of any other person.
  • Any face, portrait or likeness we generate is a fictional composite and does not depict, identify or predict any real individual, living or dead. Any resemblance to a real person is coincidental.
  • AI output may be inaccurate, inconsistent, incomplete or unexpected. We do not warrant that it is accurate, and we do not verify it.
  • Identical or similar answers may produce similar output for different users. Output is not unique to you and is not exclusive.
  • We may change, retrain, replace or withdraw the models we use at any time, which may change the style or content of the output.

Do not use AI-generated output to identify, contact, approach, accuse or make any decision about any real person.

8. Subscriptions, trials and billing

Some parts of the Service are sold as a recurring subscription that renews automatically. The price, billing period, trial length and introductory price applicable to your purchase are shown on the checkout screen before you pay, and are confirmed in the receipt we or our payment processor send you. Those figures form part of this agreement.

By completing checkout you authorise us and our payment processor to charge your payment method:

  • the introductory or trial amount shown at checkout, immediately; and
  • the full recurring amount shown at checkout, automatically at the end of each trial or billing period, until you cancel.

Renewal is automatic and requires no further action from you. It is your responsibility to cancel before a renewal date if you do not want to be charged again. If a payment fails we may retry it, suspend access, or cancel the subscription.

Payments are processed by Zotlo. We do not receive or store your full card details. Prices are shown inclusive or exclusive of tax as indicated at checkout, and applicable taxes may be added. We may change our prices at any time; a price change will not affect a billing period you have already paid for.

9. Refunds and cancellation

Cancelling stops future renewals. It does not refund a period you have already paid for, and you keep access until the end of the period you have paid for. You can cancel at any time by contacting support@palmistry.app from the email address you used at checkout, or through any subscription management link we provide. See our Support page for step-by-step instructions.

Because our readings, sketches and reports are digital content delivered immediately, they are generally non-refundable once generated and made available to you. We will nevertheless consider refund requests made in good faith — for example where the Service failed to deliver, where you were charged in error, or where you are entitled to a refund under the law that applies to you. Contact us within 14 days of the charge with your order details and we will review your request.

Nothing in this section limits any refund or cancellation right you have under mandatory consumer law, or any right you have against your payment provider.

10. Right of withdrawal

If you are a consumer in the European Union or the United Kingdom, you normally have 14 days to withdraw from a distance contract without giving a reason. However, this right does not apply to digital content that is supplied immediately with your prior express consent and your acknowledgement that you thereby lose the right of withdrawal.

By purchasing and asking us to generate your reading, sketch or report right away, you expressly request immediate performance and acknowledge that you lose your right of withdrawal once the digital content has been supplied to you.

11. Accounts and access

Some features require you to give us an email address or to create an account. You agree to provide accurate information and to keep it up to date. You are responsible for anything that happens through your account and for keeping your credentials confidential. Tell us immediately at support@palmistry.app if you suspect unauthorised use.

We may suspend or terminate access to any account that we reasonably believe has breached these Terms.

12. Your content and submissions

You keep ownership of the answers, photographs and other material you submit (“User Content”). By submitting User Content you grant us a worldwide, royalty-free, non-exclusive licence to host, store, reproduce and process it for the purpose of operating and improving the Service and generating your results.

You confirm that you have the right to submit your User Content, that it does not infringe anyone else’s rights, and that any photograph you upload is of yourself or of someone who has consented. Do not upload images of other people without their permission.

How we handle personal data is described in our Privacy Policy.

13. Intellectual property

The Service and all Content in it — including software, text, design, graphics, layout, illustrations and trademarks — are owned by us or our licensors and are protected by copyright, trademark and other laws. Nothing in these Terms transfers any intellectual property right to you.

14. Your suggestions

Any feedback, idea or suggestion you send us is given voluntarily and on a non-confidential basis. We are free to use it for any purpose, commercial or otherwise, without any obligation, attribution or compensation to you.

15. Third-party services

The Service relies on third-party providers for payments, hosting, analytics, authentication, attribution and AI generation. Your use of those services may also be governed by their own terms and privacy policies. We are not responsible for the acts, omissions, content or availability of any third party, and we do not endorse them.

16. Links to other websites

The Service may contain links to websites we do not own or control. We have no control over, and accept no responsibility for, the content, privacy practices or availability of those websites. Visiting them is at your own risk and we strongly advise you to read their terms and privacy policies.

17. Cookies

We use cookies and similar technologies to keep the Service working, remember your progress and understand how the Service is used. Details are set out in our Privacy Policy. Most browsers let you refuse cookies, but parts of the Service may not work correctly if you do.

18. Changes to the service

We are constantly changing the Service. We may add, alter, suspend or remove any feature, and we may release updates, at any time and without notice. We do not guarantee that any particular feature, model, style of output or price will remain available. We are not liable to you or to any third party for any modification, suspension or discontinuation of the Service.

19. Changes to these terms

We may revise these Terms at any time. When we do, we will update the “last updated” date at the top of this page, and where the change is material we will make reasonable efforts to notify you. Changes take effect when posted. Your continued use of the Service after that constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Service and cancel any subscription.

20. Term and termination

This agreement applies from the moment you first use the Service and continues until terminated by you or by us. You may terminate at any time by cancelling any subscription and ceasing to use the Service. We may suspend or terminate your access immediately, without notice or liability, if you breach these Terms or if we are required to do so by law.

Sections that by their nature should survive termination — including intellectual property, indemnification, disclaimers, limitation of liability and governing law — survive it.

21. Copyright infringement

We respect the intellectual property of others. If you believe that material available through the Service infringes your copyright, write to support@palmistry.app with: a description of the work you claim has been infringed; the location of the material on the Service; your contact details; a statement that you have a good-faith belief the use is not authorised by the copyright owner, its agent or the law; and a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on their behalf. We will investigate and remove infringing material where appropriate.

22. Indemnification

You agree to indemnify and hold harmless Palmistry Ltd, its officers, directors, employees, agents and licensors from and against any claim, demand, loss, liability, damage, cost or expense (including reasonable legal fees) arising out of or connected with your use of the Service, your User Content, your breach of these Terms, or your violation of any law or of the rights of a third party.

23. No warranties

The Service is provided on an “as is” and “as available” basis, without warranty of any kind, whether express, implied or statutory. To the fullest extent permitted by law we disclaim all warranties, including any implied warranty of merchantability, fitness for a particular purpose, title and non-infringement.

We do not warrant that the Service will be uninterrupted, secure, error-free or free of harmful components; that results obtained from the Service will be accurate, reliable, complete or meet your expectations; or that any defect will be corrected. No advice or information, whether oral or written, obtained from us creates any warranty not expressly stated in these Terms.

24. Limitation of liability

To the fullest extent permitted by law, in no event shall Palmistry Ltd or its officers, directors, employees, agents, suppliers or licensors be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or other intangible losses, arising out of or in connection with your use of, or inability to use, the Service — whether based in contract, tort, strict liability or otherwise, and whether or not we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Service shall not exceed the greater of (a) the total amount you paid us in the twelve months before the event giving rise to the liability, or (b) fifty euros (€50).

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited. If you are a consumer, these limits apply only to the extent permitted by the consumer law of your country, and your statutory rights are unaffected.

25. Promotions

Any competition, sweepstake, discount or other promotion made available through the Service may be governed by rules that are separate from these Terms. If you take part in a promotion, review the applicable rules and our Privacy Policy. Where promotion rules conflict with these Terms, the promotion rules apply to that promotion.

26. Typographical errors

If a product or subscription is listed at an incorrect price or with incorrect information because of a typographical error, we have the right to refuse or cancel any order placed at that price. We may do so even if the order has been confirmed and your payment method charged. If your payment method has already been charged and we cancel your order, we will issue a refund of the amount charged.

27. Governing law and disputes

These Terms are governed by the laws of the Republic of Cyprus, without regard to its conflict-of-law rules. The courts of Nicosia, Cyprus have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.

If you are a consumer resident in the European Union, you keep the benefit of any mandatory provisions of the law of your country of residence, and you may also bring proceedings in the courts of that country. Before starting formal proceedings, please contact us at support@palmistry.app — most issues can be resolved quickly and informally.

28. Miscellaneous

Severability. If any provision of these Terms is held to be unenforceable or invalid, that provision will be changed and interpreted to achieve its objective as closely as possible under applicable law, and the remaining provisions will continue in full force.

Waiver. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision. A waiver is effective only if made in writing by an authorised representative.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition or sale of assets.

Entire agreement. These Terms, together with the Privacy Policy and any terms shown at checkout, constitute the entire agreement between you and us regarding the Service and supersede any prior agreement or understanding.

Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.

29. Contact us

Don’t hesitate to contact us if you have any questions about these Terms.

Palmistry Ltd
62 Athalassas Avenue, Mezzanine Floor
Strovolos, 2012 Nicosia, Cyprus

Via email: support@palmistry.app
Support: synastra.co/support

© 2026 Palmistry Ltd. All rights reserved.
For entertainment purposes only.